Shipping Policy
Our team processes your order within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
Q: How much is shipping?
A: UK shipping is £3.50 or free when you spend £29.90 or more.
Q: How long does delivery take?
A: Orders are shipped within 1–2 working days and typically arrive in 2–5 days.
Q: Do you ship internationally?
A: Not yet — we currently ship within the UK only.
Q: Where can I get help with delivery issues?
A: Email us at team@kubeist.co.uk and we’ll get back to you within a working day.
We ship from the United Kingdom and currently deliver to UK addresses only. All orders are processed and dispatched from our studio within 1–2 working days of purchase.
Delivery Options and Rates
• Standard UK Delivery – £3.50
Delivered via Royal Mail or equivalent tracked service. Estimated delivery time is 2–5 working days after dispatch.
• Free UK Delivery – Orders over £29.90
Enjoy free standard delivery when you spend £29.90 or more in a single order.
Processing Times
Orders are packed and dispatched within 1–2 working days from the date of your order confirmation. You will receive an email notification once your order has been shipped.
Shipping Confirmation and Tracking
You will receive a shipping confirmation email once your order is on its way. If tracking is available for your order, it will be included in the email.
Delivery Address Accuracy
Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Contact Us
If you have any questions about shipping or delivery, please email us at:
team@kubeist.co.uk
We aim to respond to all enquiries within 1 working day.