Returns and Refunds
We currently only accept returns for items that are damaged, defective, or incorrect. Due to the nature of personal care products, we cannot accept returns or offer refunds for items that have been opened or used, unless faulty.
How to Request a Return
If your order has arrived damaged or incorrect, please contact us within 14 days of receiving your order. Email team@kubeist.co.uk with your order number, a description of the issue, and a clear photo of the item (if damaged or incorrect). We’ll do our best to resolve it promptly. If approved, we’ll offer a replacement or full refund, including shipping.
Contact Us
For any return, refund, or cancellation queries, email team@kubeist.co.uk. We respond within 1 working day.
Contact Us
For any return, refund, or cancellation queries, email team@kubeist.co.uk. We respond within 1 working day.
